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Q: How can I cancel my order?

A: If you wish to cancel your order please contact our Customer Support team via Contact Us form and provide us with reason of cancellation. You can cancel your order within 24 hours after Submit Order. Shipped orders cannot be canceled.

Q: How can I place a refill?

A: The procedure of Refill Order is exactly the same as in regular purchase. IMPORTANT! Save and use your previous Order ID (it is given in the confirmation-invoice e-mail) to simplify the process of filling the Checkout page. In case of refill you get a 5% discount. Please contact our Customer Support for help.

F.A.Q. Section

AirMail

14-21 Business Days Shipping Worldwide

US Postal Service

5-9 Business Days Shipping Worldwide

USPS Service

3-5 Business Days Shipping US to US