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Q: How can I place a refill?

A: The procedure of Refill Order is exactly the same as in regular purchase. IMPORTANT! Save and use your previous Order ID (it is given in the confirmation-invoice e-mail) to simplify the process of filling the Checkout page. In case of refill you get a 5% discount. Please contact our Customer Support for help.

Q: How much will I have to pay if you reship the product?

A: If you payed for delivery insurance (you can choose it in Cart or Checkout Page) and/or Tracking information does not match the Shipping Address we will reship the product free of charge. No additional charges will be placed.

F.A.Q. Section

AirMail

14-21 Business Days Shipping Worldwide

US Postal Service

5-9 Business Days Shipping Worldwide

USPS Service

3-5 Business Days Shipping US to US